Very pleased with the level of service and professionalism
I was pleased with the service I received from The Grill Doctor. I was not available to meet The Grill Doctor the morning he arrived. He called me when he arrived (on time) to my home and I instructed him to go around back where my grill was. When he finished he took photos of my grill to show me and he also showed me how I was able to get some parts replaced as my grill was still under warranty from Weber. Very pleased with the level of service and professionalism.
I highly recommend the Grill Doctor
I have used their services twice in 3 years. First a full repair of a DCS grill and now a small fix to it. They are always quick to answer or return your call and the job done has been to full satisfaction. I highly recommend the Grill Doctor.
Exceptional Repair Job!
EXCELLENT SERVICE! EXCEPTIONAL REPAIR JOB!
I bought a great grill that suited my needs
Went in looking for a new grill, I really don’t know much about grills. Will was very helpful and professional. He explained everything I needed to know. I bought a great grill that suited my needs. I would highly recommend will and the grill doctor.
Unbelievably Awesome work by Henrique!
Unbelievably Awesome work by Henrique! Our grill was disgusting and I was not about to eat anything off of it plus the ignitor did not work properly. HA! But True! Henrique made our grill look brand new and replaced some parts that were corroded and not working. He worked from 11-6 on this grill. It looks fantastic and it works like it did when we bought it. Thanks Henrique for such a great job and for a clean job…not one piece of dirt was left! Very clean, professional and nice! I highly recommend this company and if you have a choice, ask for Henrique! 🙂
I was shocked to see how he disassembled the entire grill and cleaned every square inch of the grill, inside and out
Monty has been here twice in bout 9 months. First time was a repay that worked very well and he was very reasonably priced. I called him back for a complete cleaning of a 56″ Stainless grill and I was shocked to see how he disassembled the entire grill and cleaned every square inch of the grill, inside and out. This grill is 10 years old and looked the part before he got here, and now the grill looks like it did when I bought it. Monty and his assistant were courteous, quick, clean and concerned about not getting my pool deck dirty. They went the extra mile and kept me posted along the way to let me know what they were doing and why. 4 hours later…perfect clean grill that worked perfectly!! You need to call Monty now if you have a g rill that needs service and or cleaning.
Monty knew my grill in detail
I needed parts but also advice, Monty knew my grill in detail, answered all my questions and had all the parts on hand to ship immediately I’ll certainly call him again!
Customer service was a 10/10
Recently visited the new store. William was extremely helpful with advice on which grill to purchase for my home and cooking needs. I ended up going with a Weber and I absolutely love it. I will continuously shop here for all of my grilling supply needs. Customer service was a 10/10.
Fixed it right away
Monty came out same day, knew what we needed, had the part, and fixed it right away. He even showed me how to use one feature of our grill I’ve never been able to use. Will definitely recommend them, and use them again!! Thanks Monty!
They were prompt, professional and did a great job!
It could not have been better. They were prompt, professional and did a great job!
A perfect job and excellent experience!
A perfect job and excellent experience! I needed a new propane grill to be retrofitted with a natural gas hose due to a weird configuration with our underground propane tank. Monty was able to easily make the fix and remove/replace the old quick disconnect hose which was in lousy shape. He took the time to walk me through a few pointers with our new grill and could not have been nicer. We could have possibly done the work ourselves but frankly I’d rather trust a professional when it comes to something like gas lines. I highly recommend them!
Great job they did on my DCS 36" built-in grill
At first I was very skeptical about calling them after reading a really bad review about them, but I called them up anyway. They explained to me that they have never had a customer by that name mentioned on that review, they told me that they were gas licensed by the state, and they also told me that Angie’s List gave them the 2013 Super Service Award in the Grill Repair Category, so I decided to hire them and what a great job they did on my DCS 36″ built-in grill. They left it looking brand new and performing like when I just got.
Did a fabulous job on our grill!
The Grill Doctor — Henrique did a fabulous job on our grill! The grill was disgusting and I no longer wanted to cook on it. The started was also not working properly. Henrique worked nonstop fro 6 hours making our grill work and look brand new! He was professional and clean! I highly recommend The Grill Doctor and if you can get Henrique…he was great!
Just wanted to say what a wonderful company to work with
Just wanted to say what a wonderful company to work with. Monty came out the same day that I called them. They were very efficient and professional. The grill is a very old unit and needed a few tweaks to get it up and running.
I will highly recommend this company to anyone looking to restore their grills.
Our 7 year grill is as good as new
Our 7 year grill is as good as new ( or maybe better) after the work done by the Grill Doctor. Excellent service. I highly recommend them when something goes wrong with your grill or when you want a cleaning.
I will definitely use them again
Today was my first time using The Grill Doctor – I will definitely use them again and recommend them to friends. I called yesterday and Monty came today. He made the repair quickly and gave me a number of tips on cleaning and using my grill. The charge was exactly what they told me it would be when I called for the appointment. Great service!
Professional, courteous and affordable
Saw an ad for The Grill Doctor in a local magazine, called them up, spoke with Mike, told him my husband wasn’t grilling cause he said something was wrong with the grill. Normally in our household we would just go out and buy another grill since this one was 2 or 3 years old, not proud of that necessarily, but it’s the truth. Decided to give this company a try. They showed up the next morning right on time and took a look at the grill, fixed the grill and we’re having steaks tonight. I would highly recommend this company, professional, courteous and affordable.
We were so glad we found Monty "The Grill Doctor"
We were so glad we found Monty “the grill Doctor”. Our Charbroil grill needed a new starter and we were so lucky Monty knew how to deal with the problem. He improvised and gave us a new part which was better than the original replacement. Very clever and smart, indeed! I will be recommending Monty to all my friends for grill repairs and maintenance!
They solved a problem that could have been dangerous
Great experience!!! They delivered the service and parts they said they would; everything was done in a very professional manner will call again and recommend to friends and family!!! They solved a problem that could have been dangerous.
Real pros and an absolute pleasure to deal with
These guys are real pros and an absolute pleasure to deal with.
You can find supplies for your grill and more
Great place. Here you can find supplies for your grill and more
My 10 year old stainless steel built in grill looks brand new!
My 10 year old stainless steel built in grill looks brand new!! Fast, friendly service and a great value! Thanks so much – I am ready for holiday entertaining now!!!
Excellent, Friendly Service!
Excellent, Friendly Service!! Great Location too…
Had a great experience here!
Had a great experience here!!! Will was so helpful and professional.
I am just so happy with the results
My 10 year old Weber needed a rehaul These guys did a GREAT job, I am just so happy with the results.
Simple, easy and everyone was professional and courteous
I filled a propane tank at The Grill Doctor yesterday morning and was met by a gentleman before I even entered the building who took the tank to fill. It was simple, easy and everyone was professional and courteous. They also offer a frequent filler tank refill, which is also very advantageous.
One of my favorite purchases in a while
Christian helped me pick out a Big Green Egg. One of my favorite purchases in a while. I’ve used it almost every night since I got it. I can even cook pizzas in it!
Prompt, neat and extremely knowledgable
Yesterday I had my husband’s grill cleaned as a surprise for his birthday. Marco and his assistant came out and did an amazing job! They were prompt, neat and extremely knowledgeable of the grill and its functions. An estimate was given, it ended up even a little less than expected. The grill came out looking new (it’s five years old), and my husband was thrilled! They cleaned up their work area outside so you never knew they were there. We were so happy that we asked to be on a yearly cleaning schedule. If I could give them more stars I would! Lisa E.
On time and very professional
Monty did an amazing job! I hired him to repair and clean my barbecue grill and he took it apart, replaced the burners, cleaned everything and got the ignitor started again. He was on time and very professional and even though he was costly, he was worth every penny. I would definitely recommend him to others!” I had never heard of Thumbtack and came across it by doing a search for “grill restoration”. I had a good experience using Thumbtack!
Awesome!!! Called him to help me fix my burner and guided me through the process at no cost. Will call and visit for all my future grilling needs 🙂
All in all... I can recommend these guys.
I contacted Monty at Grill Doctor and informed him that I just moved in to a house that I was renting for a year. I explained that I did not need a 3 hour supercleaning … just someone to come out and perform very basic checks on the grill and get it and up & running and (if needed) perform a tank swap. In addition, I wanted a functional/basic cleaning to get the grill to an acceptable level on cleanliness. His technician Robert just left my house and I am pleased with the job. Robert took the time to explain the grill to me (I know very little about propane grills) and also performed a functional cleaning. Robert showed me how to properly maintain the grill and also how to replace the tank (I have never done it). In addition, Robert provided a much needed 3 foot extender to the propane hose so I could more easily access the tank. Judging by the costs online for these extender hoses, his charge was very fair considering that he also installed it. The whole process with Robert only took an hour. I did spend some time before Robert got here to do some very basic pre-cleaning on the grill so my grill was not in bad shape.. On top of this, I had a $10 off “check-in” offer from Yelp that I took advantage of. All in all… I can recommend these guys.
They do a great job!
They do a great job!! Will definitely be coming back!
Great service, great work
Great service, great work, definitely would recommend!
The work done was excellent. My grill is like new.
I moved to a new home that did not have natural gas and had considered getting a new grill rather than retrofitting my Weber Genesis for propane. I’m very happy with the work and now am happy to recommend The Grill Doctor.
Although it took a little longer than expected, the work done was excellent. My grill is like new.
He transformed a 16 year old grill that was no longer manufactured into a brand new unit
A magician! He transformed a 16 year old grill that was no longer manufactured into a brand new unit. The work was finished and installed on time. Monty was very professional. I highly recommend him and the Grill Doctor crew.
He came to our house today to fix our Charbroil grill
Luckily we found Monty “The grill doctor”. He came to our house today to fix our Charbroil grill. He was able to replace our igniter switch with one that he fabricated from other parts because he said the factory authorized ones were made out of plastic and would not hold up. I will be giving his name to our friends who need grill repairs and general grill maintenance.
I can't believe how thorough the tech was
Just had my grill cleaned and an ignition switch replaced. I can’t believe how thorough the tech was on taking every single piece apart and cleaning them so completely. It looks brand new…never thought there was a company that did this service..I found them!!
The Grill Doctor saved my life
The Grill Doctor saved my life. Thanks The Grill Doctor!
Professional work done by these guys
I was impressed with the follow through on scheduling and professional work done by these guys. Not inexpensive but, as they say, you get what you pay for.
Excellent communication and service
Excellent communication and service. Will definitely use again.
Very professional, pleasant and just a pleasure to work with
I needed to deep detailed cleaning on my grill, before it went into storage for a couple of months while I moved. I reach out and I will be honest I initially thought the pricing was a bit higher than I wanted to spend. I was wrong! The tech who came out did an amazing job, worked on my grill for half a day to make sure they got it looking brand new, I am not even sure the man took a break. From start to finish (inquiring to completed job) everyone I dealt with was very professional, pleasant and just a pleasure to work with. I will definitely recommend the Grill Dr to anyone in need of cleaning/repairs to a grill they want looking brand new.
Good service and fast house visit.
Good service and fast house visit. Liked that he texted me and then replaced the grill in a tingly manner. Would recommend his grill devices!
My experience here was excellent!
My experience here was excellent! Being that i know very little about grills, Will and Christian went above and beyond to help me find the perfect grill for my new home! Highly recommend!!!
My 12 year old Grand Turbo looks like new!
The Grill Doctor is Great! Everyone was friendly and helpful. My 12 year old Grand Turbo looks like new! I highly recommend them.
Always friendly and very thorough
I love The Grill Dr. They are always friendly and very thorough.
I'm only sorry I didn't find these guys earlier
I’m only sorry I didn’t find these guys earlier. They are great. Fixed a grill others told me couldn’t be fixed and when they clean it, it’s like I have a brand new grill. I can’t say enough great things about them.
Very impressive and wouldn't go anywhere else
Highly recommend The Grill Doctor! Very impressive and wouldn’t go anywhere else
Arrived on time and did a terrific job - our grill looks great!
The Grill Doctor staff was courteous & professional. They worked with me to accommodate my requests regarding scheduling & payment. The representative arrived on time and did a terrific job – our grill looks great!
Forget about calling any other BBQ/Grill service!
Forget about calling any other BBQ/Grill service! This outfit is the absolute BEST! Reasonably priced, prompt professional and courteous service are their guidelines.
He was prompt, polite & courteous.
Just had Monty from the Grill Doctor come to replace an igniter switch. He was prompt, polite & courteous. Checked out he entire unit to make sure nothing else was wrong. Cleaned up any debris from unit. Was a pleasure dealing with the Grill Depot.
Hard workers and thorough job.
These folks do an excellent job. Hard workers and thorough job. All the parts you would need. Up front quote that was accurate and reasonable.
He did an amazing job refurbishing my Fire Magic custom grille
Monty was friendly and professional. He did an amazing job refurbishing my Fire Magic custom grille. It went from a dirty poorly working grill to looking like it came out of the showroom! Awesome job!
I highly recommend the Grill Doctor to all
Impeccable business and staff. The employees were helpful, understanding, polite and respectful. I was assisted by an employee named Will, who was an absolute pleasure to work with in helping me choose the right grill for me. I will continue to use the Grill Doctor for my various grill needs. Their experience is second to none as well. I highly recommend the Grill Doctor to all!
As I get older i certainly need their expertise and help
Purchased my DCS built In grill years ago from the Grill Doctor store. I have had repairs done thru the years. The owner Linda was instrumental to get the grill perfect again. As I get older i certainly need their expertise and help. Thank you Michael and Linda DeRosa
Should be the first place to call with all your grill service needs.
Great prompt service, Would highly recommend. Monty did a great job. The Grill Doctor should be the first place to call with all your grill service needs.
I now have a functioning high end 12 year old grill that is like new!
I now have a functioning high end 12 year old grill that is like new! The service was excellent. Communication and pricing is excellent… So glad I found this company. Highly recommended!
Monty did a great job cleaning our DCS outdoor gas grill
Monty did a great job cleaning our DCS outdoor gas grill. When we bought our house, the 11 year old built-in grill worked well, but was never thoroughly cleaned. Monty spent 3 hours taking our grill totally apart, and the results are a relatively new looking grill inside and out. We paid $285, which is well worth the cost. Thanks!
The service people are polite, arrive on time, and are experts in their craft.
This was the 2nd time I have used The Grill Doctor. Both times was very pleased with the results.
I have an older model grill ( Bar-B-Que Galore ). The service people are polite, arrive on time, and are
experts in their craft.
See You Next Year
The experience was excellent!
First time using this service. Had Marco and his assistant come out to clean our Webber grill as a surprise for my husband’s birthday. The experience was excellent! They were right on time, neat and made the grill look like new. Marco even took the time to teach me the proper use of the grill as a past experience made me a little timid with use. My husband was thrilled and we were so happy that we asked to be placed on a regular cleaning service. I have used another popular company in the past who charged me the same but would only clean the crispers and left the rest dirty telling me that they don’t do the exterior of the grills! If I could give them more stars I would. Nice to get what you pay for and in this case even a little more. Very happy.
A perfect job and excellent experience!
A perfect job and excellent experience! I needed a new propane grill to be retrofitted with a natural gas hose due to a weird configuration with our underground propane tank. Monty was able to easily make the fix and remove/replace the old quick disconnect hose which was in lousy shape. He took the time to walk me through a few pointers with our new grill and could not have been nicer.
We could have possibly done the work ourselves but frankly I’d rather trust a professional when it comes to something like gas lines. I highly recommend them!
Grill Doctor found discontinued parts for my 13-year old DCS and had them to me in four days. Outstanding.
Fantastic job at a reasonable rate
Great service,…they did a fantastic job at a reasonable rate,..I would highly recommend!
Monty was a tremendous value vs. a very expensive replacement.
I inherited a Dacor built-in grill with a recent home purchase. It was in terrible shape. Rehabbing it with Monty was a tremendous value vs. a very expensive replacement. He cleaned it replaced working parts and restored it to good working condition.
Very friendly and prices are great!
Will helped me pick out a brand new Weber. Great customer service. They were very friendly and prices are great!
The best grill sales and service around
Really nice people. The best grill sales and service around. A variety of quality brands and types of grills, accessories, custom islands and summer kitchens. I loved the really cool oil drum grills. Great design and finishing details; edgy.
Grill cleaning and repair is excellent!